Terms of service

TERMS OF SERVICE

§1 General Provisions

1. These regulations define the rules of using the online store with handmade jewelry, operated at

the address "rzucidlo.store".

2. The online store is operated by Nikodem Rzucidło, hereinafter referred to as the "Seller".

3. Contact with the Seller is possible via:

○ e-mail address: contact@rzucidlo.store

○ telephone: 512 925 564

○ correspondence address: Narbutta 56/12, 02-541 Warsaw

4. The regulations are available free of charge on the store's website, allowing you to familiarize

yourself with their content before concluding a contract.

§2 Definitions

1. Customer - a natural person, legal person or organizational unit making purchases in the Store.

2. Store - an online store available at the address "rzucidlo.store".

3. Regulations - this document, specifying the rights and obligations of the Customer and the

Seller.

4. Consumer – a natural person making a purchase in the Store for a purpose not directly related

to their business or professional activity.

§3 Information about Products and Prices

1. All products offered in the Store are handmade, which may cause minimal differences in

appearance in relation to the photos presented on the website.

2. The prices given on the website are gross prices (include VAT) and are expressed in Polish zloty

(PLN).

3. The Seller reserves the right to change product prices, conduct promotions and introduce their

modifications. These changes do not affect orders placed before their introduction.

§4 Rules for placing orders

1. The Customer can place orders 24 hours a day via the Store's website.

2. In order to place an order, the Customer should:

○ add the selected product to the basket,

○ fill out the order form, providing the data necessary to complete the order,

○ accept the Regulations,

○ make payment in accordance with the selected payment method. 3. Confirmation of placing the

order will be sent to the e-mail address provided by the Customer.

§5 Payments and order fulfillment

1. The Store provides the following payment methods:

○ electronic payments,

○ bank transfer to the Seller's account.

2. Order fulfillment begins after the full amount of the payment has been credited to the Seller's

account.

3. The order fulfillment time is from 3 to 5 business days, unless the product description states

otherwise.

§6 Delivery

1. Delivery takes place in Poland via courier companies or Poczta Polska.

2. Delivery costs are added to the value of the order and are provided when placing the order.

3. If the Customer fails to collect the shipment and returns it to the Seller, re-shipment will be at

the Customer's expense.

§7 Right to withdraw from the contract

1. A Customer who is a Consumer has the right to withdraw from the contract without giving a

reason within 14 days from the date of receipt of the order. 2. In order to exercise the right to

withdraw from the contract, the Consumer should submit an unequivocal declaration of

withdrawal from the contract and send it to the Seller's e-mail address or correspondence

address.

3. The refund will be made immediately, no later than within 14 days of receiving the returned

product.

4. The return of goods is at the Customer's expense, and the product must be returned intact.

§8 Complaints and warranty

1. The Seller is responsible for physical and legal defects of the sold goods in accordance with

the provisions of the Civil Code.

2. Complaints can be submitted via e-mail or in writing to the Seller's correspondence address.

3. In the complaint, the Customer should include a description of the defect, the date of its

detection and a request regarding the method of handling the complaint.

4. The Seller will consider the complaint within 14 days of its receipt and inform the Customer

about further proceedings.

§9 Protection of personal data and privacy

1. The Seller is the administrator of the personal data of the Customers, which are processed for

the purpose of fulfilling orders in accordance with applicable law.

2. Personal data are processed on the principles specified in the Privacy Policy available on the

Store's website.

3. The Customer has the right to access the content of their data, correct it and demand that it be

discontinued.

§10 Final provisions

1. The Regulations enter into force on 01.11.2024 and are valid until further notice.

2. In matters not regulated by these Regulations, the provisions of Polish law shall apply, including

the Civil Code and the Consumer Rights Act.

3. The Seller reserves the right to change the Regulations. These changes shall enter into force on

the date of their publication on the Store's website, provided that the version in force on the date

of placing the order shall apply to orders placed before the change.